Click or tap on the questions to reveal the answers
Please contact the venue directly, as they will be armed with the best knowledge in order to answer all your questions relating to the attraction.
If you have not received any notification from us, there is probably a misspelling in your email address. Please select the help link and inform us. A member of Team Tyg will correct your details and resend your tickets.
The tickets are sent to you as a PDF file. You will need to download this file to your computer and open it up. This type of file requires Adobe to work, if you are unsure whether your computer has this please go to http://get.adobe.com/uk/reader/
Please refresh your browser (The reload page key is the arrow button. This can be found on the www. Address bar) This will clear out recent information ready to accept the new. If this does not work please submit a help request using the help link.
Please refresh your browser (pressing the arrow key, this is found on the www.addressbar) Please try again. If this fails again and you are sure your account details are correct, please select the help link for a member of Team Tyg to contact you.
We supply e-tickets, if you don’t have a printer please forward the email we send with your tickets on to a friend or colleague who will print the tickets for you.
No problem please call and we will assist you
It is the responsibility of the Event or Attraction to arrange a refund please contact them direct.
